Download Your Data
You have the right to access and download a copy of all personal data we hold about you. We'll provide your data in a commonly used, machine-readable format.
How to Request Your Data
- Send an email to support@hattimatimlabs.in
- Use the subject line: "Trott Data Download Request"
- Include your registered email address in the message body
- Optionally, include your User ID for faster processing
- We will prepare and send your data within 30 days
What's Included in Your Data Export
Account Information
- Profile details (name, email, user ID)
- Account creation date
- Account settings and preferences
Activity Data
- Video analysis history
- Chat conversations and messages
- Search history
Content Data
- Analyzed video metadata
- Generated insights and summaries
- Extracted locations and places
Purchase History
- Transaction records
- Credit pack purchases
- Credit usage history
Data Format
JSON Format
Your data will be provided in JSON format, which is human-readable and can be opened with any text editor. This format is also machine-readable, making it easy to import into other services if needed.
Processing Time
Within 30 days
We will compile your data and send it to your registered email address within 30 days of your request.
Security Notice
Your data is protected
We will verify your identity before processing your request. The data export will be sent securely to your registered email address only.