Privacy Policy
Effective Date: August 31, 2025
Last Updated: August 31, 2025
Trott ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
1.1 Personal Information
- Email address
- Name (when provided via Google Sign-In)
- Profile information from social login providers
- User-generated content (video URLs, chat messages)
1.2 Usage Information
- Video analysis history
- Search queries
- App interactions and feature usage
- Chat conversations with our AI assistant
1.3 Device Information
- Device identifiers
- Operating system and version
- App version
- Firebase Analytics data
1.4 Payment Information
Payment processing is handled by Apple App Store, Google Play Store, and RevenueCat. We do not store credit card details directly.
2. How We Use Your Information
- To provide and maintain our video analysis services
- To process your requests and transactions
- To send you notifications about your video processing status
- To improve our AI models and service quality
- To provide customer support
- To detect and prevent fraud or abuse
- To comply with legal obligations
- To analyze usage patterns and improve user experience
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Firebase (authentication, analytics), RevenueCat (payments), Google Cloud (infrastructure)
- AI Services: OpenAI and Google Gemini for video content analysis (anonymized)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption in transit (HTTPS/TLS)
- Secure authentication via Firebase Auth
- Regular security audits and updates
- Access controls and authentication for internal systems
- Secure cloud infrastructure on Google Cloud Platform
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion
- Video analysis data: 90 days after processing
- Transaction records: 7 years (legal requirement)
- Analytics data: 14 months
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at: support@hattimatimlabs.in
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Services
Our app integrates with third-party services that have their own privacy policies:
10. Cookies and Tracking Technologies
Our mobile app does not use cookies. However, we use Firebase Analytics to collect usage data and improve our services. You can opt-out of analytics collection in the app settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice through the app or email.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Company: Hattimati Labs
- App: Trott
- Email: support@hattimatimlabs.in
- Website: trott.hattimatimlabs.in